FAQ

How can I track my order?

Once your order is placed, tracking it is simple! Just visit our website and click on the “Track Your Order” button to follow your purchase every step of the way. You can also log in to your account, go to the “Order History” section, and stay updated on your order’s journey.

What is your return policy?

If your order is damaged or incorrect, contact us within 7 days.
Shipping delays aren’t refundable unless the item doesn’t arrive within 40 days (or 30 with Express Shipping).
Email: dwella.store@gmail.com

Do you ship internationally?

At this time, we only ship within the United States. We do not offer international shipping. Delivery times and shipping options are shown during checkout.

How can I apply a discount code?

You can apply a discount code during the checkout process. Enter the code in the “Discount Code” field, and the discount will be applied to your order total.

What payment methods do you accept?

We accept major credit and debit cards, PayPal, and other secure payment methods. You can choose your preferred option at checkout.